// Frequently Asked Questions
What are tokens and how do they work?
Tokens are consumed when the AI processes messages, generates replies, or creates content. Each plan includes a monthly token allowance that resets on your billing date. Additional token packs can be purchased separately.
Can I switch plans anytime?
Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades apply at the next billing cycle.
How do I pay? Is bKash accepted?
Yes — we accept bKash, Nagad, and major debit/credit cards. After signup, send payment to 01888468700 and WhatsApp your screenshot for activation within 24 hours.
Is there a free trial?
New accounts receive 500 free tokens upon signup, so you can test the platform before committing to a paid plan.
What is the refund policy?
We do not offer refunds for partial months or unused tokens. Please review our Terms of Service for full details.